NAME RT::Extension::CustomField::HideEmptyValues - don't show custom fields without values DESCRIPTION It's sometimes desirable to hide custom fields without values in the UI of Request Tracker when you view a ticket or another object. INSTALLATION perl Makefile.PL make make install May need root permissions Edit your /opt/rt5/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line: Plugin('RT::Extension::CustomField::HideEmptyValues'); For RT 4.0, add this line: Set(@Plugins, qw(RT::Extension::CustomField::HideEmptyValues)); or add RT::Extension::CustomField::HideEmptyValues to your existing @Plugins line. Clear your mason cache rm -rf /opt/rt5/var/mason_data/obj Restart your webserver AUTHOR Best Practical Solutions, LLC BUGS All bugs should be reported via email to L or via the web at L. LICENSE AND COPYRIGHT This software is Copyright (c) 2009-2021 by Best Pracical Solutions, LLC. This is free software, licensed under: The GNU General Public License, Version 2, June 1991